Conditions of Use

Terms and Conditions


PRICES
All prices quoted on this site are inclusive of an Australian Good & Services Tax, or GST, unless otherwise indicated. Accountant4u is registered with the Australian Taxation office for GST purposes.

When goods are shipped to you, you will receive a Tax Invoice/Receipt. If you reside outside Australia and purchase goods or services from our centre via the Internet, you are not required to pay this tax. Please contact us for more details if required.


PAYMENTS
Please note that any products ordered or any bookings for training courses will not be fulfilled until full payment is received and funds are cleared. Likewise, any outstanding balances owing must be paid before or on delivery of your goods or prior to training taking place.

PURCHASE OPTIONS
All purchases must be paid for in Australian dollars. Currently the purchase options available are payment by bank, Paypal direct credit, and credit card.


CUSTOMISED ORDERS
No refunds will be given for service or stock items made to individual customer specifications.

DELIVERY
Any delivery fee quoted is for a door-to-door delivery service. Fastest courier service is used, usually next day delivery if items are in stock.

LEADTIMES
Any dates quoted for delivery of goods are approximate only at the time of order and may vary due to circumstances beyond our control. We will notify you if we expect unusual delays or if there is overbooking of a course.

REFUND CANCELLATION POLICY
Cancellations will attract an administration fee equal to 20 per cent of the total value of goods or service. Return of any items must have the prior approval of Accountant4u. Freight costs incurred in returning any items are the customerís responsibility unless otherwise agreed with Accountant4u.

You are not entitled to a refund if you simply change your mind.

INCORRECT OR DAMAGED GOODS

If you have received incorrect or damaged product, please call us within 7 days of receipt.

INSPECTION OF GOODS ON DELIVERY
It is the customers responsibility, or their designated agent, to thoroughly inspect their purchase upon its delivery or collection. Should a defect be found after the customer has accepted the goods, it remains the customerís obligation to either return them or pay an additional delivery fee.

TITLE OF GOODS
All training materials shall remain the property of Accountant4u until the invoiced price is paid in full.

WARRANTY
Accountant4u guarantees to replace any defect caused by substandard materials or workmanship covered by the manufacturer guarantee or warranty. This is effective from the purchase date and original documentation i.e. receipt or order docket must be supplied. This is provided such defect is not the result of normal wear and tear, abuse, or heavy commercial use.

PRODUCT SUPPORT
If you have any questions about any of our products or services, please send us an email.

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