Terms and Conditions
PRICES
All prices quoted on this site are inclusive of an Australian Good &
Services Tax, or GST, unless otherwise indicated. Accountant4u is registered
with the Australian Taxation office for GST purposes.
When goods are shipped to you, you will receive a Tax Invoice/Receipt. If you
reside outside
PAYMENTS
Please note that any products ordered or any
bookings for training courses will not be fulfilled until full payment is
received and funds are cleared. Likewise, any outstanding balances owing must
be paid before or on delivery of your goods or prior to training taking place.
PURCHASE OPTIONS
All purchases must be paid for in
Australian dollars. Currently the purchase options available are payment by
bank, Paypal direct credit, and credit card.
CUSTOMISED ORDERS
No refunds will be given for service or
stock items made to individual customer specifications.
DELIVERY
Any delivery fee quoted is for a door-to-door
delivery service. Fastest courier service is used, usually next day delivery if
items are in stock.
LEADTIMES
Any dates quoted for delivery of goods are
approximate only at the time of order and may vary due to circumstances beyond
our control. We will notify you if we expect unusual delays or if there is
overbooking of a course.
REFUND CANCELLATION POLICY
Cancellations will attract an administration fee
equal to 20 per cent of the total value of goods or service. Return of any
items must have the prior approval of Accountant4u. Freight costs incurred in
returning any items are the customer’s responsibility unless otherwise agreed
with Accountant4u.
You are not entitled to a refund if you simply change your mind.
INCORRECT OR DAMAGED GOODS
If you have received incorrect or damaged
product, please call us within 7 days of receipt.
INSPECTION OF GOODS ON DELIVERY
It is the customers responsibility, or
their designated agent, to thoroughly inspect their purchase upon its delivery
or collection. Should a defect be found after the customer has accepted the
goods, it remains the customer’s obligation to either return them or pay an
additional delivery fee.
TITLE OF GOODS
All training materials shall remain the
property of Accountant4u until the invoiced price is paid in full.
WARRANTY
Accountant4u guarantees to replace any defect
caused by substandard materials or workmanship covered by the manufacturer
guarantee or warranty. This is effective from the purchase date and original
documentation i.e. receipt or order docket must be supplied. This is provided
such defect is not the result of normal wear and tear, abuse, or heavy
commercial use.
PRODUCT SUPPORT
If you have any questions about any of
our products or services, please send us an email.
